Refund policy

At Poshak Fabrics, we take immense pride in the quality of our materials and the satisfaction of our customers. We understand that sometimes things don't go as planned, and we are here to ensure you have a smooth experience with us.

Please review the specific return policies below, as they differ depending on whether you purchased Cut Fabrics or Readymade Apparel (SPRY by Poshak).

1. Fabrics (Cut-to-Length)

Policy: Returns Limited to Damaged/Defective Items Only

As our fabrics are meticulously cut and sold from large bolts based on your specific requirements, we cannot accept returns or exchanges for "change of mind." Once a fabric is cut, it cannot be returned to inventory.

  • Eligibility: Returns are only accepted if the fabric received is damaged, defective, or incorrect (e.g., wrong color/pattern sent).

  • Time Frame: You must report any damage or defect within 5 days of receiving your order. Claims made after this period will not be accepted.

  • Condition: The fabric must be unused, unwashed, and in its original condition.

2. SPRY by Poshak (Readymade Apparel)

Policy: 5-Day Return Window

We want you to love your look. For our readymade collection, SPRY by Poshak, we offer a more flexible return policy to ensure the perfect fit.

  • Eligibility: Readymade apparel (T-shirts, hoodies, etc.) can be returned for a refund or exchange.

  • Time Frame: Returns must be initiated within 5 days of delivery.

  • Condition: Items must be returned in original, sellable condition—unworn, unwashed, and with all original tags and packaging intact.

How to Initiate a Return

To start a return for either Fabrics (defective only) or SPRY Apparel, please follow these steps:

  1. Contact Us: Reach out to our customer service team within 5 days of delivery.

    • Email: farhanhalim9449@gmail.com

    • Phone/WhatsApp: +91 70046 96308

  2. Provide Details: Please include your Order Number and a description of the issue.

    • For Damaged Fabrics: You must attach photographic or videographic evidence of the defect.

  3. Return Authorization: Once your claim is validated, we will provide instructions on how to ship the item back to us.

Refund Processing

Once we receive and inspect the returned item(s):

  • Approval: We will notify you of the approval or rejection of your refund based on the condition of the item.

  • Payment: If approved, your refund will be processed and applied to your original method of payment.

Shipping Costs

  • Defective/Damaged Items: Poshak Fabrics will cover the shipping costs for returning damaged or incorrect goods.

  • Non-Defective Returns (SPRY by Poshak): For returns due to size issues or personal preference, the customer is responsible for the return shipping costs.

Customer Support If you have any questions regarding our policy, please do not hesitate to reach out. We are here to assist you!